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Ferraro’s – Taste of Sicily complies with the Privacy Act 1988 (Cth) and the associated Australian Privacy Principles (APPs), which govern how Australian businesses handle personal information.

This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our website, visit us in-store, or order delivery or takeaway.

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1. What We Collect

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We may collect the following:

  • Your name and contact details (email, phone)

  • Delivery or residential address

  • Order history and food preferences

  • Payment information (processed via secure third-party platforms)

  • Customer reviews, survey responses, or feedback

  • Website data (e.g. IP address, device info, cookies)

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2. How We Collect It

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Your data is collected when you:

  • Place an order in-store, online, or by phone

  • Opt in to our emails, newsletters, or offers

  • Leave feedback or reviews

  • Interact with our website or social media

  • Use our services in Mornington, Mount Martha, Mount Eliza, or Moorooduc

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3. Why We Use It

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We use your personal information to:

  • Fulfil and deliver your orders

  • Improve our food, service, and online experience

  • Respond to feedback or enquiries

  • Send updates or offers (with your permission)

  • Meet legal obligations

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4. Lawful Collection & Use

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We only collect data that’s necessary for our business functions, and we only use it for the reasons stated. All data is handled lawfully, ethically, and in line with Australian privacy legislation.

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5. Sharing Your Data

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We may share limited information with:

  • Secure payment providers

  • Delivery service platforms

  • Website hosting, marketing, and analytics partners

  • Government authorities if required by law

Third parties are contractually obligated to follow Australian privacy standards.

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6. Data Protection

We safeguard your data through:

  • Secure servers and encrypted payments

  • Password-protected systems

  • Limited employee access

  • Data minimisation and regular review

We keep your data only as long as required for business or legal purposes.

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7. Your Rights

You have the right to:

  • Request access to your personal data

  • Correct inaccuracies

  • Request deletion (where legally applicable)

  • Lodge a complaint

📧 Contact: sicilianpizza1965@gmail.com

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8. Direct Marketing & Unsubscribing

We only send promotional material with your consent. You can opt out anytime by:

  • Clicking “unsubscribe” in our emails

  • Contacting us directly via email

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9. Changes to This Policy

We may update this policy as needed. The latest version will always appear on our website.

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Terms & Conditions

By using our website or services, you agree to the following terms and conditions:

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1. Pricing & Payments

  • All prices are in AUD and include GST

  • Full payment is required at the time of order

  • We reserve the right to cancel orders due to errors, unavailability, or suspicion of fraud

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2. Delivery & Takeaway

  • We deliver throughout Mornington, Mount Martha, Mount Eliza, and Moorooduc

  • While we aim to deliver on time, delays may occur during peak periods or due to unforeseen circumstances

  • You are responsible for providing accurate delivery details

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3. Dietary & Allergy Disclaimer

  • Our kitchen handles gluten, nuts, dairy, seafood, and other common allergens

  • While we offer gluten-free options, we cannot guarantee meals are completely allergen-free

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4. Promotions

  • Promotions and discounts are subject to availability and may be withdrawn at any time

  • Offers cannot be combined unless otherwise stated

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5. Intellectual Property

  • All images, logos, branding, and website content are the property of Ferraro’s – Taste of Sicily

  • Reproduction or reuse without written permission is prohibited

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6. Liability

  • To the fullest extent permitted by law, we are not liable for indirect or incidental damages arising from the use of our products or services

  • If required by law, our liability is limited to the cost of the product or service purchased

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7. REFUND POLICY 

We do not offer refunds. 

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8. Contact

For questions related to terms, orders, or anything else, reach out to:📧 sicilianpizza1965@gmail.com

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Cookie Policy

This Cookie Policy explains how Ferraro’s – Taste of Sicily uses cookies and similar tracking technologies on our website.

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1. What Are Cookies?

Cookies are small text files stored on your device that help websites remember you and enhance your browsing experience.

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2. Why We Use Them

We use cookies to:

  • Maintain your shopping cart and session

  • Analyse site traffic and performance (e.g. via Google Analytics)

  • Deliver relevant marketing content based on your interests

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3. Third-Party Cookies

We may use trusted third-party tools, such as:

  • Google Analytics

  • Facebook Pixel

These tools may collect anonymised data to improve our site and advertising.

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4. Managing Cookies

You can manage or disable cookies in your browser settings. Disabling cookies may limit some functionality on our website.

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5. Changes to This Policy

This policy may be updated from time to time. The latest version will always be published here.

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6. Cookie Contact

For questions about cookies or your data:
📧 sicilianpizza1965@gmail.com

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Privacy Policy

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